Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...

Manage your Xbox subscription. Game Pass Ultimate or a supported free to play game is required for cloud gaming.

Xbox Family Settings app. Open the Xbox Family Settings app on your mobile device, and then select Settings. Choose the member whose settings you want to adjust. Under Content restrictions select Apply age filters, and then select the current age filter. Under Allow content suitable for change the age limit to Age 18+ (unrestricted), and then ...

To open the On-Screen Keyboard. Go to Start , then select Settings > Accessibility > Keyboard, and turn on the On-Screen Keyboard toggle. A keyboard that can be used to move around the screen and enter text will appear on the screen. The keyboard will remain on the screen until you close it. Note: To open the OSK from the sign-in screen, select ...

脱机模式的工作原理是什么？. 在 Windows 10/11 设备上，PC 版 Game Pass 计划中的大多数游戏都支持脱机模式，但请查看游戏的详细信息，以确保游戏支持该模式。. Xbox Game Pass 目录中的游戏支持在电脑脱机状态下畅玩，但是，在至多 30 天后，你需要将电脑重新连接到 ...

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

右键单击侧栏中任何已安装的游戏，然后选择“管理”。. 转到 文件”选项卡，然后选择“浏览”。. 选择所需的游戏文件夹，然后根据单个模块的需求和说明将相应的模块文件添加到相应的文件夹。. 如果某些游戏最近未安装，则可能需要启用这些游戏以允许 ...

若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...